Returns & Cancellation Policy

Return Policy

At Bioweal, we prioritize your personal well-being and maintain stringent hygiene standards. Given the intimate nature of Time's menstrual/personal hygiene and wellness products, we regret to inform you that all delivered products are non-returnable.

However, in the rare event of receiving damaged, defective, or incorrect
items, kindly reach out to us at info@bioweal.com with relevant details and supporting images/videos.

Each case will be assessed individually, and upon receipt of your intimation, we will examine and provide a timely response. Please note that concerns related to orders (e.g. damage, defects, different products) are only accepted within 7 days from the date of delivery.

Cancellation Policy

Orders, including those under Recurring purchase plans, can be canceled as long as they have not been handed over by our delivery partner.

While orders typically take a day to dispatch, we recommend initiating cancellation requests within 60 minutes of order confirmation.

If you wish to cancel within this timeframe, contact us at info@bioweal.com or 080-4147-3847.

For prepaid orders, a refund will be initiated within 24-48 hours and credited to the source account in 7-10 working days upon successful cancellation.

Shipping Details

We offer nationwide shipping across India.

Get free delivery for order above ₹999

Orders are typically processed within 1-2 business days.
Shipping rates and delivery times may vary depending on the destination.

Standard shipping usually takes 3-5 business days.

Express shipping options may be available for faster delivery.
Customers will receive a tracking number via email once their order has been shipped.

Please ensure that the shipping address provided is accurate and
complete.